Terms of Service

Effective Date: 14 January 2025

Welcome to smartcustomersuccess.com, a trading style of Fresh Labs Digital ("we," "our," or "us"). By accessing or using this website (the "Site"), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please do not use this Site.

Ownership and Operator Details
This Site is owned and operated by:Fresh Labs Digital, Suite 6, 65 Parkwood Road, Dorset, BH5 2BQ, UK.
Contact us at: hello@smartcustomersuccess.com

Purpose of the Site
The Site provides free content, including newsletters, guides, insights, and job opportunities related to customer success management. Future offerings may include commercial products and services.

Use of the Site
By using this Site, you agree to:- Access the content for personal, non-commercial use only.
- Not copy, reproduce, distribute, or modify any content without prior written consent from us.
- Refrain from using the Site for any unlawful or prohibited purposes.
- Not engage in activities that disrupt or damage the Site’s functionality.

Email Newsletter Subscription
When subscribing to our email newsletter:- You agree to provide accurate and current information.
- You acknowledge that your email address will be used to send newsletters, guides, insights, job opportunities, and promotional materials.
- Consent is obtained at the time of sign-up through an opt-in checkbox. You can unsubscribe at any time via the link provided in our emails.

External Links and Affiliate Links
The Site may contain links to third-party websites or services. We:- Are not responsible for the content, services, or policies of third-party websites.
- May include affiliate links that generate a commission for us if you make a purchase through them. This does not impact the price you pay.

Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, and images, is our property or licensed to us. Unauthorized use of any materials is prohibited.

Disclaimer of Liability
We:- Provide the Site and its content on an "as-is" and "as-available" basis.
- Do not guarantee the accuracy, completeness, or reliability of the content.
- Are not liable for any damages, losses, or harm resulting from your use of the Site or reliance on its content.

Changes to the Terms
We reserve the right to update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of the Site after changes are made constitutes your acceptance of the updated Terms.

Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms or the use of the Site will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Contact Information
If you have questions about these Terms, contact us at:Email: hello@smartcustomersuccess.com
Address: Suite 6, 65 Parkwood Road, Dorset, BH5 2BQ, UK.Thank you for visiting smartcustomersuccess.com